FAQ's
Questions and Answers
Most common asked questions by our clients
What is home care with Keen Care?
Home care with Keen Care involves our professional caregivers visiting you or your loved one at home to provide support with daily tasks, personal care, medication, and other needs, allowing individuals to remain independent in the comfort of their own home.
What services are included in Keen Care’s home care?
Keen Care provides a range of home care services, including personal care (bathing, dressing), meal preparation, medication reminders, mobility assistance, companionship, housekeeping, and help with running errands.
How often can I receive Keen Care’s home care services?
Our home care services are flexible, and you can schedule visits based on your specific needs. Whether you require a few hours a week, multiple daily visits, or even 24-hour care, Keen Care can accommodate your requirements.
Who can benefit from Keen Care’s home care?
Our home care is ideal for those who need assistance with daily activities but wish to stay in their own homes. It’s a great option for seniors, people with disabilities, or individuals recovering from surgery or illness.
Can Keen Care’s home care be customised?
Absolutely! Keen Care tailors its home care services to meet your unique needs. Whether you need help with personal care, household tasks, or simply companionship, our care plans are customized to suit you.
Will I have the same caregiver each time with Keen Care?
Yes, Keen Care strives to provide continuity by assigning a regular caregiver who can build a relationship with you and fully understand your care preferences.
Is overnight home care available with Keen Care?
Yes, Keen Care offers both daytime and overnight home care services, ensuring you or your loved one are supported and safe throughout the night, with options for sleep-in or waking night care.
What’s the difference between Keen Care’s home care and live-in care?
Home care from Keen Care involves scheduled visits, while live-in care provides continuous, 24/7 support with a caregiver living in the home, offering round-the-clock assistance.
Does Keen Care provide home care for individuals with dementia?
Yes, Keen Care’s home care services can be customised to support individuals with dementia. Our caregivers offer assistance with daily routines, ensure safety, and provide companionship to ease feelings of isolation.
How do I arrange home care with Keen Care?
To arrange home care with Keen Care, simply contact us for an assessment. We’ll discuss your individual needs, create a tailored care plan, and start the service at your convenience.
Please do not hesitate to contact us if your question has not been answered. Remember, no questions is stupid. We’re here for you.
What is an aged care home? What care and services do they provide?
With our experienced and caring staff, your loved one can remain in their home and continue living independently for longer. With our experienced and caring staff, your loved one can remain in their home.
What is the difference between an aged care home, residential care, and a nursing home?
With our experienced and caring staff, your loved one can remain in their home and continue living independently for longer. With our experienced and caring staff, your loved one can remain in their home.
When should I consider an aged care home rather than help at home?
With our experienced and caring staff, your loved one can remain in their home and continue living independently for longer. With our experienced and caring staff, your loved one can remain in their home.
Am I eligible for a government-subsidised aged care home?
With our experienced and caring staff, your loved one can remain in their home and continue living independently for longer. With our experienced and caring staff, your loved one can remain in their home.
I’m eligible for an aged care home. What happens now?
With our experienced and caring staff, your loved one can remain in their home and continue living independently for longer. With our experienced and caring staff, your loved one can remain in their home.
What is the difference between an aged care home, residential care, and a nursing home?
With our experienced and caring staff, your loved one can remain in their home and continue living independently for longer. With our experienced and caring staff, your loved one can remain in their home.
How do I check the progress of my application or assessment with my aged care?
With our experienced and caring staff, your loved one can remain in their home and continue living independently for longer. With our experienced and caring staff, your loved one can remain in their home.
Does everyone have to complete an income assessment for a home care package?
With our experienced and caring staff, your loved one can remain in their home and continue living independently for longer. With our experienced and caring staff, your loved one can remain in their home.
My home care package funding isn't available yet, but I urgently need care. can live better help?
With our experienced and caring staff, your loved one can remain in their home and continue living independently for longer. With our experienced and caring staff, your loved one can remain in their home.
How many hours of service will I receive for each home care package level
With our experienced and caring staff, your loved one can remain in their home and continue living independently for longer. With our experienced and caring staff, your loved one can remain in their home.